Clinical Program

There are two services offered through the Clinical Program: Case Management and Intake. These services aim to ensure that the needs of individuals are being met by a means that is suitable for their unique situation.

Case Management services supports mental health, independence, and quality of life. The Case Manager and individual work together to create a care plan that identifies and helps achieve personal goals. The plan may include mental health education, skill development, support for housing, income, and education, and addressing employment challenges. Support is provided through a client-centered, strength-based, and recovery-focused approach. Services are offered in the community, at home, and in the office.

Intake is the first point of contact for mental health and addiction concerns. Intake workers conduct screenings and assessments in-person, by phone, or virtually to identify concerns and determine the appropriate services. Intake workers also assist with navigating and referring individuals to the most appropriate community providers. Walk-in services are available, with no appointment needed. Services are voluntary, individualized, and person-centered.