The introduction of a new Health Link Navigator means clear and seamless referrals into Health Link care coordination in Sudbury. All new Health Link referrals will go directly to Hailey Gaskin, Health Link Navigator. Hailey will ensure timely, effective follow-up with both individuals and referring providers.
Hello/Bonjour/Aaniin! My name is Hailey Gaskin, I am a registered Social Worker, bilingual and born and raised in Greater Sudbury.
My experience includes the delivery of a wide range of community based supports and working with adults and youth in conflict with the law. As an employee of the Canadian Mental Health Association, I have provided case management services and supported individuals to set practical and achievable goals. In the summer of 2016, I began to support individuals with the coordinated care planning provided through Greater Sudbury Health Link. I enjoyed the opportunity to engage with both individuals and service providers, work as part of multidisciplinary teams, and coordinate and implement Health Link care plans.
I have seen great benefits come from Health Link care coordination, for both referred individuals and their care team members. As the new Greater Sudbury Health Link Navigator, I look forward to being a champion for Health Link process, further developing partnerships with service providers and individuals, removing barriers, and enhancing patient directed care in our community.
For assistance with GSHL referrals, I can be reached at email@example.com or 705-675-7252, ext. 218. For more information about Health Links in Ontario, watch this video from Ontario’s Ministry of Health and Long Term care!
Who can I refer to the Greater Sudbury Health Link
We know that a small percentage of Ontario residents – roughly 5% – account for almost 65% of health care use. The Greater Sudbury Health Link (GSHL) seeks to improve the well-being of this group – Sudbury residents who require a complex range of health and social services. This often includes individuals who are challenged by multiple chronic conditions, mental illness, addictions, developmental disability and poor access to the social determinants of health (e.g. income, housing, social supports).
When considering a Health Link referral ask yourself the following:
- Is this individual challenged by multiple physical health, mental health, and/or social conditions?
- Do they have or require multiple care team members to support them in their health and wellness goals?
- Do they frequently use health care services as a result of EMS calls, emergency department visits, or hospital admissions?
- Would it be of benefit for the individual and care team members to stay connected through a common and up-to-date Coordinated Care Plan?
How do I make a referral?
If you are supporting an individual who you feel could benefit from Greater Sudbury Health Link care coordination, complete the Greater Sudbury Health Link Referral Form (found under “Health Link Tools”). Referrals can be faxed to: 705-675-7247. Our Health Link Navigator will contact the referred individual and will follow-up with you regarding the status of your referral.
You may also contact the Greater Sudbury Health Link at 705-675-7252 or firstname.lastname@example.org for more information.
What should I expect when I refer someone to the Greater Sudbury Health Link?
Once they receive your referral, a Greater Sudbury Health Link Navigator will contact you. They will explain next steps and your role as a member of someone’s care team. This may include:
- contributing to their Coordinated Care Plan (CCP);
- communicating updates to their Lead Care Coordinator;
- maintaining their most current CCP in your own agency service/medical records;
- collaborating with other care team members to best support their wellness goals.